College of the Ozarks seeks an assistant director of financial aid. This exciting position focuses on financial aid processing, software management, customer service, and student work supervision. The successful candidate enjoys challenges and strives for improvement in delivering services to students and their families. The person who fills this vital role will have the privilege of impacting student lives positively. A bachelor’s degree is required; a master’s is preferred. Desirable experience includes working with financial aid management systems (i.e., Jenzabar Financial Aid, PowerFaids, EdConnect, etc.), using information technology for productivity, and excellent customer service skills. Training is provided for those not experienced in financial aid software use.
The assistant director packages financial aid awards from federal, state, and institutional resources, communicates with cash accounts regarding award payments to student accounts and conducts file verification, auditing, resolution, and payment reporting to appropriate entities.
This position reports to the Director of Financial Aid-DFA (who reports to the VP of Patriotic Activities and Dean of Admissions). Duties include, but are not limited to, providing excellent customer service, assisting the DFA with system maintenance and resolution, scholarship selection and awarding, and occasional communication on behalf of the DFA. Assisting also includes critical opportunities such as helping students find financial resources available on campus to help meet their financial needs. The current director is a thirty-year veteran of the industry, providing excellent learning opportunities to those interested in pursuing a long-term career in financial aid.
The assistant director also serves as a work supervisor for at least six student workers and must be able to interact and communicate with college students. Students participate in our work education program on campus in exchange for a tuition scholarship. Therefore, the work supervisor must set high expectations for student workers and ensure accountability while striking the appropriate balance of compassion and understanding their unique needs as college students. Supervision duties include maintaining a professional environment, work instruction and training, accountability, and scheduling student work.
The successful candidate must embrace the College’s Christ-centered mission and its foundational pillars of Christian, academic, vocational, cultural, and patriotic growth. Additionally, the successful candidate should possess excellent communication skills, a positive attitude, outstanding organizational skills, and take an interest in the campus community and College activities. An individual who enjoys a fast-paced environment and adaptability to unique situations is ideal. Maintaining a positive and professional atmosphere is vital.
In addition to the programs previously mentioned, the office uses Jenzabar, Perceptive Content imaging software, Blackbaud Scholarship Management, and the Microsoft Office suite.
This is a full-time position with benefits and requires a background check. Please submit a resume and application for employment to Vicki Wrosch in the Business Office, College of the Ozarks, PO Box 17, Point Lookout, MO 65726, or via e-mail to email@example.com. The College will consider applications and resumes until the position is filled. The start date is immediate (some flexibility considered).