Required Schedule Flexibility
(1-5 scale with 5 as most flexible): 3
Student workers at the Warehouse fill requests for supplies for various items needed by offices and departments on campus and will learn how to properly receive, price, stock, sell and deliver items, complete appropriate paperwork and computer entries, as well as other warehouse operations. The warehouse is the central receiving and shipping point for the College campus which receives packages from commercial carriers.
Primary duties and responsibilities:
Assist customers by helping them find what they need,
Ship and receive packages for the College, complete the appropriate paperwork, and deliver to appropriate departments,
Receive items for stocking the warehouse, including using the computer to charge out items, entering items into inventory and typing purchase orders,
Answer the telephone, including responding to issues and needs of staff, students and outside salesmen.
Secondary duties and responsibilities:
Each student is assigned an area in the warehouse that they are responsible to maintain,
Do work as requested by purchasing director,
Housekeeping in the warehouse including box room, van and restroom.
Ability to focus on multiple projects,
Good oral and written communication skills,
Able to lift a minimum of 50 pounds,
Have great human relation skills.
Able to pay attention to details (lots of paperwork),
Work well with others and have a positive attitude,
This department is not major specific, but it does require a motivated, mature and responsible individual who is accountable for his or her decisions.
The student will:
Develop a positive customer service attitude, attending to all customers promptly and without bias,
Develop the ability to work independently and promptly as soon as the shift starts, with or without supervision,
Demonstrate reliability by reporting to work on time and properly notifying the supervisor when a shift cannot be made,
Demonstrate excellent telephone skills by taking accurate messages, leaving voicemails when necessary, and speaking in a positive and helpful manner,
Acquire the initiative to learn all information needed when calling a customer in order to ask the appropriate questions and eliminate the need for a second call,
Exhibit a spirit of cooperation with both customers and coworkers, setting personal matters aside and treating everyone equally,
Learn to take his or her work seriously, striving to learn all aspects, policies, and procedures of the job and taking pride in all work done,
Take accountability for one's actions,
Demonstrate effort to be perceptive and taking the initiative to correct merchandise or anything else that is out of place or needs to be dealt with,
Continually strive to improve both personally and professionally, taking care to be perceptive to qualities that should be improved upon and gracefully receiving constructive criticism,
Behave professionally and with the correct demeanor while both inside the warehouse and outside while delivering,
Maintain a respectful attitude with peers, supervisors, and customers, always striving to display a Christ-like attitude in all things, knowing who we ultimately represent.